John Maxwell Team

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Priscilla Archangel is a John Maxwell Team Certified Coach, Teacher and Speaker.

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    Leadership

    Seven Facilitation Strategies for Leaders

    team-2044765_640In your leadership journey, you will increasingly find yourself at the front of the room. You’ll be standing there with the goal of influencing anywhere from five to 5,000 people in a particular course of action, sharing corporate policy decisions, facilitating a learning experience, discussing business challenges, developing and integrating business plans, and more. You’ll be faced with managing external compliance goals, internal policy decisions, varying leadership opinions, and diverging employee preferences. Your desire generally will be to broaden the perspective of the audience, and gain consensus around a set of values, strategies, and actions.

    Walking into the room solely focused on your agenda is a recipe for disaster. You must anticipate every aspect of the topic, environment, and attendees to properly prepare for and address your subject matter. Your approach may be interactive and participatory, or more formal and direct. But building a relationship with your audience is always critical for success. As a leader, part of your growth is understanding how to facilitate others’ learning experiences, to accomplish organizational objectives. In the process, it’s important to be open to continuous learning from those around you. Continue reading

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    Six Steps to Collaborative Problem Solving

    Win-win written on papers.Many years ago, when I began my career in human resources, a colleague gave me a piece of valuable advice. He told me that when working with our business partners, I should avoid being a “no” person, but instead find ways to say “yes.”

    Now, you must understand the context of this conversation. There were times when our business partners would make what I call “end” requests. That means when the business partner had a problem, they decided what action needed to be taken, then came to us and told us what to do. Obviously, in our humble yet expert opinion, their solution wasn’t the appropriate way to resolve the issue. Our partners weren’t necessarily trying to be difficult, or to violate policies or procedures, they simply wanted a quick resolution that fit their expectations. As HR professionals, the temptation for us, at least periodically, was to take charge of the situation and to do the proper thing. But the better result always included collaborating with them in understanding how to assess the problem and in finding the best solution. Continue reading

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    When Leading You, Is All About Me

    Angry boss with employeeTrue leadership is about influencing others to achieve common goals. But when leaders place too great a focus on their own self-concept, their status and their personal goals, this self-absorption is generally driven by feelings of insecurity or superiority. These feelings drive behaviors at two opposite ends of the spectrum, and stifle the growth and development of the team and organization. Let’s look at examples of each.

    Insecure Leadership

    Chris is the CEO of a multinational company. As he banged his fist on the conference room table, his frustration was palpable to those in the room. Joe, the VP of Product Development had worked for Chris for a year now. He joined the firm enticed by the scope of responsibility in this VP position, and by Chris’s excitement and commitment to developing a new product line. But now, he was wondering how much longer he could endure working there. Having moved his family half-way across the country, he wanted to give it his best effort, but his natural optimism had waned sharply. Continue reading

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    Developing Leadership Perspective: Fact vs. Reality

    Business People Analyzing Statistics Financial ConceptThere’s an old fable about three blind men who touched an elephant to find out what it was like. One man touched the leg and declared that the elephant was like a tree trunk. Another touched the elephant’s tail and declared that it was like a snake. The third man touched its side and declared that it was like a wall. A disagreement ensued as they each defended their perspective on the animal. After all, they knew what they felt.

    Were each of them right? Yes, and no. They each experienced a part of the elephant, but none experienced the whole. They each described the elephant from their perspective, but due to limitations in their vision and space, none of them could see it in its entirety. Only when they began to compare notes, and to walk around the elephant feeling different parts of it, could they begin to piece together a view of the entire animal. They had to experience it from different angles. Later, a sighted man came along and immediately saw the entire elephant. He quickly walked around the animal, sized it up and fully described it to the men. Their facts were not the same as reality.

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    The 3 C’s to Establishing Tone at the Top

    Team hands together

    Michael left the office early for once. He was on his way home to celebrate the position he had just accepted at a new company. After 25 years of hard work and great personal sacrifice, he finally got the VP position he felt he deserved. He had more than enough experience to step into the role and produce solid wins for his new employer. Everything was moving along smoothly until that night when he got the call from the executive recruiter. There was a problem with background check they just completed. They couldn’t find record of him having completed his MBA. He recognized that when he presented his credentials, he neglected to mention that he was two classes short of graduation, but he felt that his vast experience more than made up for that. Unfortunately for him, his new employer disagreed. The offer was withdrawn, not because he lacked the degree, but because he hadn’t come clean about it.

    Joan was celebrating for a different reason. Her team exceeded their stretch sales target for the fiscal year, a herculean effort on the part of everyone. Her leadership, strategic planning, and ability to pull the group together to find innovative approaches to problems had paid off. This news would be well received by investors and provide her and the team with a significant bonus opportunity. The president called and asked her to stop by his office. As she walked down the hall to see him, she imagined his congratulatory words. She might even get a promotion! But when she opened the door and saw a somber look on his face, and the HR VP already present, she knew the message was going to be very different. Someone had reported a few irregularities in Joan’s sales tactics. She had simply taken a bit of interpretive license in several guidelines, just a gray area that didn’t hurt anyone. But the president didn’t see it as a minor issue. And he dismissed her on the spot for her lack of integrity. Continue reading

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