Accountability

Managing Your Triggers

Managing Your Triggers

By now many of us have seen the recent viral video of a CEO in Michigan whose response to an employee’s question during a virtual all employee meeting, was recorded and posted on social media.

Garnering likely millions of views, along with articles in multiple national and local news outlets, it’s been a public relations storm for the company and its employees. This CEO joins the list of other C-suite leaders who have similarly criticized employees or made what was perceived to be insensitive remarks in their frustration over productivity, profits, and pandemic related work habits that they want to change. (more…)

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10 Core Responsibilities of Leaders: Understanding Your Role

10 Core Responsibilities of Leaders: Understanding Your Role

As the leader of your team or organization, are you experiencing any issues similar to the ones on the list below?

  • Product quality is declining, and costs are increasing due to rework.
  • Delivery timetables aren’t being met as staff struggle to prioritize projects.
  • Leaders are competing for limited budget resources and quibbling about the value of their different initiatives.
  • Cybersecurity attacks have hindered your organization’s ability to deliver programs and services as planned.
  • Employee engagement is lagging, and turnover is increasing.
  • Communications initiatives are more focused on overcoming negative press than touting the value of your brand.
  • Ongoing customer complaints center around several core areas, and the proposed solutions aren’t working.
  • Your recently released, long awaited product is floundering in the market, unable to gain a foothold with the targeted demographic.

(more…)

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Your Inner Circle: Building Your Leadership Team

Your Inner Circle: Building Your Leadership Team

Imagine that you want to move a 4,000 pound hulking mass of metal, plastic, rubber and fiber from your home to your office. In other words, you want to drive your car to work. The primary device of movement you will need is a set of wheels. Since its invention more than 6,000 years ago this basic tool has facilitated the transportation of objects across the world. The original design of the wheel was a solid frame, until the discovery that spokes made it lighter and faster, thus easier to use. While its design and aesthetics have evolved, the simplicity of its use has remained the same. It provides mobility and progress. (more…)

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Insanity Check

Insanity Check

“The definition of insanity is doing the same thing over and over and expecting different results.” This often quoted statement has been attributed to a variety of people (including Albert Einstein), but it provides a good motivation to begin your new year.

With the beginning of 2015 many people are thinking about New Year’s resolutions. What do they want to accomplish this year? What do they want to do differently? Even for those who swear off such annual declarations (many of which are only kept for a month or two), most people still take the time to pause and consider what they want to experience in the New Year.  Whether or not you advocate setting resolutions, it is important to periodically assess your activities to make sure they’re properly focused to support accomplishing your objectives.

Insanity CheckSo take an insanity check. This is the time to evaluate your personal, professional and organizational strategies and make the necessary adjustments to ensure not only progress, but attainment of your goals. In what areas are you sticking to the same plan, but expecting different results? What isn’t working…yet? Where are you or your organization struggling? Where are you and others frustrated? Here are several keys to your insanity check.

Build Momentum

The change initiatives you have started may take time to build momentum until you actually see visible progress. You’re laying the groundwork for improvement, building a foundation, and driving beliefs and values that will spill over into behavioral changes. You may be personally impatient, or stakeholders may be pushing you for quick results. But make sure your plan is solid and that you’re on track in following it. Stopping or pausing will undermine your momentum and you’ll almost literally have to start over. So keep pushing, and build momentum, your goal is in sight.


Pull The Lever

Identify the critical lever for change and focus on it. This critical lever is at the center of the problem, and supports and reinforces what is not working. Like a house of cards, if you pull it, everything that it supports will collapse, and that may be a good thing. Pulling the lever may require repositioning your team, changing your structure, developing a different strategy, or shifting your own leadership style.

Manage Time

Time is one of the most valuable resources you have, so use it wisely. Rather than succumb to the many demands on your time, control how you spend it by prioritizing those activities that add value to what you’re trying to accomplish. I admit that I can get caught up reading business books and articles that are really interesting, aren’t necessarily relevant to the project that I’m working on. , so I have to refocus myself as well. Determine what activities add the most value; find the ones that are really drivers of significant change, and adjust your time accordingly.

Decide Now

Deeply embedded problems require tough decisions. You must be willing to let go of people, processes, or products that you previously invested in, but now are not providing sufficient return. Further delaying these decisions means that you’re expending and wasting valuable time in areas that won’t payoff. You likely know what you have to do, but you’re avoiding the unpleasantness of doing it. Instead of focusing on the negative, focus on the positive outcomes.

Move your people to positions where they can add more value, or provide a bridge for them to transition outside the organization where they can find a better suited opportunity. If they’re not delivering, they typically know it and are feeling some level of stress related to that. Avoiding the obvious issue only makes the pain worse over time.

Your team or customers will tell you the processes that aren’t working (if you don’t already know it). Set an aggressive and almost impossibly quick timetable by which they need to be fixed or eliminated. Others will thank you for it and be relieved that you finally addressed the problem.

Unprofitable products or services draw resources from the rest of the organization and literally pull others down with it. Think of a rose bush that through careful pruning of dead or unfruitful branches enables the remainder of the bush to receive the necessary nutrients to bloom beautifully. Such products and services may have a legacy with the organization, or be a favorite of some leader, but culling them quickly will add value to the remainder of the organization.

Remember…working harder on a bad plan doesn’t make the plan good. Doing the right thing at the wrong time won’t achieve the desired results. Smart moves at the right time are key to getting what you want.

Picture courtesy of Google Images

Copyright 2014 Priscilla Archangel

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An Abundance Mindset

An Abundance Mindset

In Peter Diamandis’ book, Abundance, he tells the story of the discovery of aluminum. According to the tale, around 2,000 years ago, a goldsmith brought an unusual dinner plate to the court of the Emperor Tiberius. It was made from a shiny, lightweight, bright new metal that was the color of silver. The goldsmith said that he had used a secret formula to extract this new metal from clay. Tiberius was very interested in it because he had a massive amount of gold and silver as a result of his many conquests across Europe. He believed that if this goldsmith helped others to extract this rare new metal from mere clay, it could substantially decrease the value of his fortune. Rather than risk that happening, he had the goldsmith beheaded.

Aluminum did not reappear until around 1825 when once again, a complex process for extracting the metal was discovered. Since then, technology has improved the process so much that the price has been drastically reduced and it is easily available. You see, aluminum itself isn’t rare; it’s the third most plentiful element on earth and represents 8.3% of the weight of the world. There’s an abundance of aluminum, but it was initially scarce due to the difficulty in accessing it.

Abundance Vs. Scarcity

The Emperor Tiberius had a scarcity mindset. He feared loss of position and power from this precious new metal that he knew little about. Individuals with a scarcity mindset focus on lack and insufficiency and therefore make decisions based on what’s best for themselves, even at the expense of others.


Had he known the abundance of aluminum as compared to gold (all the gold that has ever been mined would only fill about one-third of the Washington Monument), he might have made a different decision, and somehow harnessed the power of aluminum for his benefit. Individuals with an abundance mindset focus on having an extremely plentiful supply, more than enough to go around.

This mindset of abundance versus scarcity plays out in other ways in our lives. As we face challenges and opportunities in our work, our mindset will dictate the approach we take and impact the results we achieve. It will dictate whether we are inclusive in our approach to problems in a way that invites cross-functional perspectives, and solicits inputs from others who may not normally be involved in particular issues. Abundance thinking invites new ideas and possibilities. It provides a foundation for innovation and creativity based on a positive outlook for the future; and is the basis for solving many of the difficulties we face today. This mindset drives our behaviors.

WeWork

A modern day example of behaviors that support an abundance mindset is WeWork, a four year old company that provides co-working office space, primarily targeted at startups and younger companies who want (and need) heavy interaction. They lease large blocks of office space and subdivide it into smaller parcels; then charge monthly memberships to businesses who want to work, network and share ideas in a collaborative environment. All office services are provided and planned activities enable them to pitch ideas, gain business from one another, and share advice. The founders, Adam Neumann and Miguel McKelvey, each grew up in communal living (in Israel and Eugene, OR respectively) and thus saw the value of a shared and collaborative environment.

With 31 locations, 15,000+ members and estimated gross earnings of $150 million this year, they have a current valuation of $1.5 billion, with plans to grow 3 to 4 times that size over the next year. In short, there’s a heavy demand (and a waiting list) for this type of working environment. And the companies that rent this space recognize that collaborating and sharing increases their value.

Your Abundance

As we consider our U.S. Thanksgiving celebrations over the past week, hopefully this has been a time of reflecting on the abundance in our lives. It also provides an opportunity to enhance our perspective on where we exhibit abundance or scarcity in our mindset and behaviors. It’s not simply about accumulation of financial reserves, friends, or material goods. It’s the way we approach life and behave.

Abundance is driven by a mindset of considering future possibilities.

       Scarcity is driven by mindset of complacency with the current state.

Abundance suggests sharing because there will always be enough to go around.

       Scarcity suggests hoarding what you have.

Abundance mindsets look for creative opportunities to integrate with the work of others.

       Scarcity mindsets believe there is little opportunity for improvement on their work.

Abundance thinkers focus on adding value to others first, and thus add value to themselves.

       Scarcity thinkers focus on promoting oneself first, and thus overlook the value of others.

So be abundant in your mindset.

 

References:

Abundance: The Future is Better Than You Think by Peter Diamandis and Steven Kotler. www.Abundancethebook.com

Read the story of WeWork in Forbes Magazine here.

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