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Leading in the Midst of Differences

Leading in the Midst of Differences

These days, leaders are increasingly facing expectations to respond to circumstances and situations occurring outside the work environment about which their employees and society have strong and differing opinions. No matter how or if they respond, many will be criticized, either for not doing enough or for doing too much.

These leaders recognize their teams represent a broad range and complexity of values and beliefs. At the same time, they understand the importance of their role in engaging the group to collaborate, support one another, and deliver results for their organizations.

So how can leaders create and support a positive work environment in the midst of such differences? By modeling the following behaviors: (more…)

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Leadership Improvisation and Preparation

Leadership Improvisation and Preparation

Think of being in one of the following situations. How will you respond to it? Or if you’ve already been there, how did you respond?

  1. You’re leading the Q&A portion of an all-employee meeting, and someone asks a surprise question, one that seems to come out of left field.
  2. A speaker is running late to an important event, and someone asks you to stand in for them until they arrive.
  3. A colleague challenges a statement you just made in a meeting in front of your peers.
  4. A meeting presentation doesn’t flow as planned due to technical difficulties.
  5. You’re presenting your company’s quarterly financial statements, and an analyst asks a challenging question.

(more…)

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Lift, Lower, or Cut Anchor

Lift, Lower, or Cut Anchor

An anchor serves a common purpose on a ship or boat…to stop it from moving. Lower the anchor and it engages and connects the vessel to the seabed, ensuring it stays put. It prevents drifting in the wind and current which would put those onboard at risk. It is a basic requirement for vessels on the water, typically with a sharp projection that hooks into the rock and soil. The stability it provides enables a variety of productive and pleasurable activities for those onboard.

Periodically, a boat anchor can get wedged into the seabed so tight that it’s difficult or impossible to get it out. In this case, some boaters keep a sharp knife handy so that they can cut the rope linked to the anchor. Particularly, if the vessel is in perilous water or weather, it’s important to be able to quickly release what’s holding it back. (more…)

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One Step Backward Two Steps Forward

One Step Backward Two Steps Forward

As I sit here writing, I’m staring at my left foot. Several months ago, I injured the tendons in the ball of it. I was walking in a pair of shoes that I normally wear, but something was amiss and by the time I recognized I was experiencing constant pain, the damage was done.

I thought it would heal by itself over time (silly me), but after 5 weeks of gingerly walking and limping in a variety of shoes, I made a next day appointment with a podiatrist. He showed me how to wrap it with athletic tape (something new!), and warned me that if I wasn’t careful, I would need to wear a medical walking boot (yikes!). (more…)

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Making Connections

Making Connections

I’ve become a recent fan of playing the New York Times’ daily puzzles online, and one of my favorites is Connections. Sixteen words are provided, and the goal is to form four groups of four words that are in some way connected. You have to figure out what the connection is, and you get four mistakes, after which the game ends and the correct answers pop up. For example, on the day that I’m writing this, four connected words are bar, dinner, liberty, and tinker. They’re all “words before ‘bell’”.

When I first started playing, I would find two or three words that appeared to be obviously connected. But finding the last one or two for a group proved elusive. My initial thoughts about the connections were generally wrong. Then, I would look up definitions to refresh my memory on how they were used. I’d think about informal uses of words, and different ways of how they might be linked. The good news is, once I got the first three groups, the last one was obvious (there were only four words left!), even if I didn’t understand why they were connected. (more…)

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Hiring The Right Players

Hiring The Right Players

Last weekend my hometown of Detroit had the honor of hosting the NFL Draft. I subsequently learned that this is really a huge marketing event centered around hiring 257 of the best college football players into the National Football League. All 32 clubs had an assigned order to make one “pick” in each of the seven rounds.

The picks were the result of careful consideration of the pro teams on (1) their strengths and weaknesses, and the positions they needed to fill; and (2) the performance of the top college football players, along with their personal styles, to determine which ones would be the right fit. Often, for the top picks, the player and teams already had conversations so that clubs understood whether the player was interested in being on that team. In that context, it was a two-way street. (more…)

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Leaders are Bakers! It’s All About the Yeast.

Leaders are Bakers! It’s All About the Yeast.

My baking skills are marginal at best. I can follow a recipe to bake a loaf of bread, but if it doesn’t rise properly, I likely won’t understand why. Skilled bakers on the other hand know the secret to preparing a fully risen and delicious loaf of bread. They recognize the importance of a small but powerful ingredient…yeast. And they can perform consistently by making loaves that look and taste identical, time after time.

As a leavening agent, yeast makes bread rise and adds taste and color. It is simply a fungus that loves eating sugar. (Don’t we all?) The yeast mellows and conditions the gluten in the dough so that it will evenly absorb the increasing gases and hold them in the mixture as it’s kneaded. This expands the volume of the bread, making it rise; and improves the flavor, texture, grain, color and eating quality. But for maximum effectiveness, it needs to be stored at the proper temperature and humidity. And when making the bread, the water must be warm when yeast is dissolved, and the other ingredients cannot be too cold. (more…)

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Orchestras and Teams: Playing in Tune

Orchestras and Teams: Playing in Tune

Many years ago, when I was newly appointed as the leader of a large team, I met with them to introduce myself and to learn more about them. And I shared an analogy that continues to ring true in my mind today; that we’re an orchestra and I was their conductor.

The conductor’s role is to have a finely tuned ear to distinguish how well the orchestra is performing, and if necessary, identify the steps needed to perform at the level expected to deliver a masterpiece. Similarly, the leader’s role is to distinguish how well the team is performing, and to provide coaching and guidance to reach their goals and objectives. (more…)

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Winning Teams: When “The Whole is Greater than the Sum of its Parts”

Winning Teams: When “The Whole is Greater than the Sum of its Parts”

This ancient quote, attributed to Aristotle, speaks to the importance of synergy between components of a system. As important as the heart, liver, kidneys, and other physical organs are, they only come to life when they’re properly connected in the context of a living human body. And a weak or failing organ similarly has a negative impact on the entire system. Each organ or element must function at a certain level to maximize a person’s health.

The same is true with winning teams. With Super Bowl LVIII now behind us in the USA (congratulations to the Kansas City Chiefs!), it should be obvious that winning, or even making it to the playoffs, wasn’t just about the individual ability of each team member. They had to learn to play together, to anticipate each other’s moves, complement each other’s strengths, and make decisions to benefit the team. They also needed to “like” or at least respect each other. They needed to spend time together off the field, learning more about each other personally and their individual motivations. (more…)

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