leader

Clarity in the Midst of an Uncertain Future

January 6, 2021
Priscilla Archangel
Inspiration, Leadership, Purpose, Vision
Clarity in the Midst of an Uncertain Future

The sound of her watch alarm abruptly awakened Carol from a deep sleep. It was January 2nd and she was already focused on how she would address her leadership team when they returned to work in a few days. Thoughts had been swirling in her mind over the two-week holiday break. 

Everyone had worked so hard over the past nine months during the pandemic. As CEO of her mid-sized company, the past year was unlike anything she had ever seen. Their industry had endured its unanticipated ups and downs in the past, but the unprecedented inability to forecast any sense of normalcy over the past year was worrisome.  (more…)

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Prides, Herds and Teams: THe Vaule of Working Together

May 2, 2018
Priscilla Archangel
Collaboration, Communication, teamwork

Prides, Herds and Teams: The Value of Working Together

How well can you accomplish your goals by working alone?

Scrolling through my newsfeed recently, I came across an intense video of animals in the bush, fighting for survival.

In it, a herd of 20 to 30 buffalo rounded the bend in the path, their hooves thundering on the well-worn dusty ground as they approached their watering hole. Suddenly they stopped in their tracks, the blowing dust settling around them. They came face to face with a pride of lionesses, 6 or 7 of them, hungry and looking for their next meal. The fact that one buffalo was more than twice their size was unimportant to the lionesses. These large mammals are typical prey for the pride, as they had hungry cubs and several male lions to feed. Their goal was to isolate one animal from the others, then pounce as a group, using their powerful jaws to deliver a decisive strike to the throat, and thereby suffocate the buffalo.

The standoff began with each group eyeing one another. The buffalo knew this routine and they knew they had strength in numbers. Several buffalo at the front of the herd took turns rushing forward a few yards to butt the lionesses, more of an offensive measure than really trying to jump on them. The lionesses responded in kind, crouching, half pouncing, looking for an angle to get in between a lone buffalo and the rest of the herd.

The buffalo could only survive by working as a team. Similarly, the pride of lionesses’ only hope of finding dinner was to operate as a team. On this day, the buffalo won. Their supportive strategy worked, and they made it safely to their watering hole.  (more…)

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Pivot to Purpose: Moving From Career to A Calling

December 6, 2017
Priscilla Archangel
Change, Coaching, Consulting, Faith Based Leadership, Leadership, Process, Purpose

Pivot to Purpose: Moving from a Career to a Calling

What were you doing as a teenager that really excited you and that you continue to do today?

A speaker asked this question years ago while talking to a group about understanding their strengths and passions in life. Several years later, when I was at a pivot point in my career, trying to decide whether to take the “safe” route, which required less faith, or the “risky” route, which required a lot of faith, it helped me make my decision. I recognized four key things I did during my teens that I was passionate about and how I continued these themes later in life.

Writing – When I was about 14, I decided on my own to read 1 and 2 Corinthians in the Bible and write down, chapter by chapter, what it meant to me. I was analyzing and trying to understand it and relate it to current life. Thirty years later, I continued that theme by writing a book of insights reflecting a faith- based approach to leadership. And I’ve followed that by writing a monthly commentary for individuals, teams and organizations focused on development of successful leadership skills. For me, the creativity of writing is intellectually stimulating and has become a passion and a priority in life. (more…)

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Seven Facilitation Strategies for Leaders

September 6, 2017
Priscilla Archangel
Collaboration, Faciltate, Leadership

Seven Facilitation Strategies for Leaders

In your leadership journey, you will increasingly find yourself at the front of the room. You’ll be standing there with the goal of influencing anywhere from five to 5,000 people in a particular course of action, sharing corporate policy decisions, facilitating a learning experience, discussing business challenges, developing and integrating business plans, and more. You’ll be faced with managing external compliance goals, internal policy decisions, varying leadership opinions, and diverging employee preferences. Your desire generally will be to broaden the perspective of the audience, and gain consensus around a set of values, strategies, and actions.

Walking into the room solely focused on your agenda is a recipe for disaster. You must anticipate every aspect of the topic, environment, and attendees to properly prepare for and address your subject matter. Your approach may be interactive and participatory, or more formal and direct. But building a relationship with your audience is always critical for success. As a leader, part of your growth is understanding how to facilitate others’ learning experiences, to accomplish organizational objectives. In the process, it’s important to be open to continuous learning from those around you. (more…)

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What to Do When You Don’t Know What to Do

January 5, 2017
Priscilla Archangel
Decision Making, Leadership, Priorities

What To Do When You Don’t Know What To Do

As a leader, the “buck” for certain decisions stops with you. You’re responsible for outcomes impacting your team, your organization, your career, your family and friends. Sometimes the choice is clear, but frequently, it’s not. Ambiguities are the norm, and while there is pressure to make fast decisions, you know that it’s more important to make timely decisions. Meanwhile, stakeholders press you because they have their own motivations and need to know how your decision impacts them.

Good decision-making isn’t based on the quantity of information you’re able to review, but on the quality of information you’re able to comprehend and process to the right conclusion. Good decision-making brings together intuition and systems understanding of the many networks impacted by the choices you make. It incorporates intellectual agility to draw conclusions from a broad array of facts and data to reach desired outcomes, with the political savvy to navigate varied perspectives and power dynamics. Thus, decision-making is not only a science but an art.

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TWO KEY QUESTIONS TO BECOMING A SERVANT LEADER

October 11, 2016
Priscilla Archangel
Consistency, Leadership

TWO KEY QUESTIONS TO BECOMING A SERVANT LEADER

Several centuries ago, during the Revolutionary War, a group of soldiers were trying to move a heavy piece of lumber that was blocking the road.  As hard as they tried, over and over again, they couldn’t seem to move it from the ground. Their corporal stood nearby giving them direction and probably graciously allowing them a brief period of rest. He may have even sought their input on “how” to best move the huge piece of wood. But after their repeated efforts, his patience was wearing thin.

Another more senior army officer came along on horseback and observed their efforts. After a moment, he suggested that the corporal help his men. The corporal responded with a tinge of offense in his voice, “Me? Why, I’m a corporal sir!”

The senior officer dismounted his horse and stepped over to the men. He positioned himself alongside them, and gave the order to “heave”. All of a sudden, the timber moved into the position where they needed it, no longer blocking the pathway.

He then turned to the corporal and told him, “The next time you have a piece of timber for your men to move, just call the commander-in-chief.” The officer was George Washington.

Washington’s behavior modeled servant leadership. He led by example. He didn’t merely direct others, or solicit their input. He demonstrated his willingness to serve and support them. And as a result the soldiers felt his tangible encouragement of their work; and he understood the challenges of their roles.

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Leadership Disciplines for Success

June 1, 2016
Priscilla Archangel
Leadership

Leadership Disciplines for Success

What disciplines do you practice to make your leadership successful?

Leadership can be learned, but it requires discipline to be effective. It requires identifying and establishing a pattern or system of constructive behaviors, then repeating them, until they become habits that are ingrained into your routine.

Leadership disciplines are controlled behaviors designed to accomplish specific objectives. They are determined based on the individual leader’s personal style and skillsets, their roles and responsibilities, and the culture and needs of the organization where they function in a leadership capacity.

Leadership roles and responsibilities are all relative. The ability to effectively hold a leadership role in a Fortune 100 company, a family owned business, a mid-sized non-profit, city government or as an entrepreneur is different for each person. But the need for discipline is consistent across every setting.

Leadership is establishing a relationship with others, to influence behaviors, to accomplish a goal. Thus leadership discipline is important because no matter the size of the team, everyone is watching and to some degree imitating the leader. And because everyone is watching the leader, it’s important to model the right behaviors. These behaviors are determined by the results the leader wants to accomplish.

Building Discipline

Athletes provide a great example of the need for discipline. They come in all shapes and sizes, from little league superstars to multimillion dollar professionals. But each have to learn the disciplines of their respective sport in order to improve their skill level, and to be competitive. There are four key steps to this discipline. (more…)

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Discovering You Leadership Purpose

May 6, 2016
Priscilla Archangel
Leadership, Priorities, Purpose, Results

Discovering Your Leadership Purpose

We frequently talk about purpose in the context of individuals or organizations, but there are other areas where identification and understanding of purpose is critical. One such instance is in the context of leadership, and Isadore Sharp, founder and Chairman of the iconic Four Seasons Hotel brand provides a great example.

Sharp finished college with an architecture degree and joined his father’s construction business in the Toronto area. After building several motor hotels, he recognized that his passion lay not in constructing and owning hotel buildings, but in providing a premier guest experience and level of customer service.  He wanted to “welcome customers and treat them like guests coming into our home.” 1  So Sharp shifted from being a hotel owner-operator into managing hotel properties. His priority is a commitment to the Golden Rule, where employees and guests alike are treated with respect. Along the way he had to examine the behavior of his senior leadership team and part company with those who couldn’t lead by example. As a result, with 96 properties in 41 countries and annual revenues in excess of $4B, both customer and employee retention is high, and they’ve been on the list of 100 Best Places to Work for 18 consecutive years.

Sharp understands that his leadership purpose was to provide a premier level of hospitality and service. And over time, he recognized the importance of building the right team around him, whose perfomance aligned with that purpose. He fulfills his purpose based on leadership strengths of treating guests with respect and sincerity, and providing the right location and environment for a first class stay. He consistently embeds it into every aspect of his organization’s processes, rewards and behaviors; and believes that a true leader influences not from a position of power, but from a position of respect.2  His leadership purpose and strengths, then work together to accomplish his leadership goal of generating a reasonable profit that benefits the company, hotel owners, customers and employees.

Leadership purpose forms the “why” of your leadership. Are you seeking a leadership role simply because of the power, position, people or profits? Or are you leading because of the purpose, mission and vision that you are pursuing, no matter the size of the role? Leadership strengths are the capabilities and critical success factors necessary to operate in your purpose. And leadership goals are the results you accomplish in your work. (more…)

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You Big Idea Worth Spreading

October 29, 2015
Priscilla Archangel
Inspiration, Results

Your Big Idea Worth Spreading

Earlier this month I had the opportunity to attend the TEDx Detroit conference. TED stands for Technology, Entertainment and Design, and is a gathering of leading artists, entrepreneurs, educators, designers, thinkers and doers who share their “big idea” worth spreading. Meeting in locations all over the world (the x factor), this Detroit gathering included people who offered bright ideas in a variety of areas. Here is a sampling of the ideas presented.

Paul Elio of Elio Motors believes that mobility is one of the primary roadblocks to individuals getting a job and thereby overcoming poverty. So he designed a 2 seater vehicle (one seat behind the other) priced at $6,800 that gets 84 miles per gallon. While that price seems very reasonable, he went a step further and devised a financing plan whereby the purchaser uses an Elio Motors sponsored gas card, and each time they get gas, he charges them three times the actual amount. This overage is applied to the principal cost of the vehicle, making it self-financing.

Alden Kane is a high school senior and student inventor. He’s committed to improving peoples’ lives by combining science and service, and believes that proprietary ideas are the future of science. And so he accepted a challenge to design a “wheelchair stroller” for a local mother. Sandwiching time to complete this between his academic and extracurricular activities, he came up with a novel solution to a common problem for millions of new parents who are confined to wheelchairs. Now he’s looking for angel investors, and a more user-friendly name for his invention.

Sharina Jones was the beneficiary of Alden’s creative genius. A victim of a gunshot wound at age 7, she now teaches people to think beyond the chair, to live past their disabilities and to live a functional life. She sets the example as Miss Wheelchair Michigan in 2011, author of The Life of a Push Goddess, and founder of a charity that brought wheelchairs to Panama. She challenges others to change the lives of one person, a community or the world; and now has a means of carrying her new baby boy with her. (more…)

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4 Keys to Thriving in an Unpredictable World

July 1, 2015
Priscilla Archangel
Leadership, Results

4 Keys to Thriving in an Unpredictable World

Fortune Magazine recently published its annual list of the largest U.S. corporations. Among the top 500, the names are all familiar. Only about 5% of the overall companies are newcomers or returnees. But understanding the challenges some of these companies have faced over the past years tell a clearer story of the shifting headwinds. One popular acronym today is VUCA which stands for Volatility, Uncertainty, Complexity and Ambiguity. According to writers Nathan Bennett and G. James Lemoine in the January-February 2014 issue of the Harvard Business Review (What VUCA Really Means For You), your level of VUCA reflects how much you know about your situation, and how well you can predict the results of your actions. (more…)

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