10 Things to Learn About Your Team to Maximize Performance
10 Things to Learn About Your Team to Maximize Performance
I live in the metro Detroit area, and for anyone who has a heartbeat here, we know that the Detroit Pistons are in the National Basketball Association playoffs. After last year’s poor 14-68 season, they’ve rebounded to 44-38 with a new coach and a physical style of play reminiscent of the 1989 and 1990 “Bad Boys” era when they won back-to-back championships.
A critical role in their success is the new coach J.B. Bickerstaff, who joined the team in June last year with a mandate from team owner Tom Gores to “immediately instill a culture of growth, development and inspiration.”1 He’s responsible for getting the team to work together to win. And like any other team in sports or business they want to win, especially after so many losses. (more…)
Many years ago, when I was newly appointed as the leader of a large team, I met with them to introduce myself and to learn more about them. And I shared an analogy that continues to ring true in my mind today; that we’re an orchestra and I was their conductor.
This ancient quote, attributed to Aristotle, speaks to the importance of synergy between components of a system. As important as the heart, liver, kidneys, and other physical organs are, they only come to life when they’re properly connected in the context of a living human body. And a weak or failing organ similarly has a negative impact on the entire system. Each organ or element must function at a certain level to maximize a person’s health.
Several weeks ago, I completed my first half marathon. Making the decision to do it, disciplining myself to train for it, standing in the middle of the street in downtown Detroit at 6:30 a.m. on a chilly morning with anxious excitement waiting for the starting signal, and later working through the physical aches were all new experiences. But my biggest learning wasn’t physical, it was mental.
As a leader, do you know whether your team is connecting, whispering, or shouting? A recent Gallup survey1 identified three categories to describe employees’ engagement at work.
This is not about team members complaining.
One of the many shifts that resulted from the pandemic was normalization of people seeking therapy. The sudden and awkward adjustments to daily life increased the number of people admitting their need for help, and sharing with others that they were doing it. Companies expanded their employee assistance program benefits to include better options for counseling services and more employees took advantage of this. Everyone became more attentive to the need for improving emotional health and interpersonal relationships, connecting with purpose, and learning to invest in their personal growth.
I recently returned from a seven-day vacation cruising the Caribbean with 2200 of my closest friends (well four really). The entire ship was filled with opportunities to listen to smooth jazz music all day long and into the wee hours of the morning. There were multiple performers and musicians, many of whom were regulars on this annual (except for a 3-year COVID break) cruise. And while some guests like me were first timers, many had “frequent flyer” status with 10 to 20 jazz themed cruises under their belts. They knew what to expect and savored every moment of it. 
There’s an old parable about a man who planted seed.