Character

Leadership Like a Rock

Leadership Like a Rock

Imagine you’re walking along the beach. In the distance you see storm clouds gathering, the sky darkening. The sun slowly becomes unrecognizable behind the thick cover overhead. The waves rushing onto shore become increasingly more powerful, as they push further into the sand, washing away the designs and formations made by beachgoers earlier in the day. The lifeguards beckon swimmers out of the water because they know the undercurrent is stronger and the sea is dangerous. Umbrellas and beach chairs are stacked up and tied down. Meanwhile the sand is pushed in and out by the waves, back and forth in unpredictable patterns.

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Developing Your Authentic Presence

Developing Your Authentic Presence

This is a conversation I’ve been engaged in with multiple leaders over the past month. These are individuals trying to move their careers forward and balance their own desires and interests with the expectations of others in their environment around appearance, style, communications and behaviors.

In recent years, trends have moved from organizations being very prescriptive about the appearance and behaviors of their employees, to understanding the need to be open to more variety. This shift is focused in part on the recognition that employees want greater ability to bring their “whole self” to work, and the risk of losing talented individuals who can contribute to improved results. So, what is authentic presence? (more…)

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Yes, #metoo: Six Options for Empowerment

Yes…#MeToo: Six Options for Empowerment

That’s the refrain from a number of my female (and some male) colleagues and friends who reluctantly admit a time when they were the target of unwanted and inappropriate attention from someone. These are accomplished, influential people who found themselves in a situation where a more powerful person demanded undeserved, intimate fulfillment. The demands may have come by way of improper or sexually themed text messages, a “gentle” but suggestive touch on the arm, a lewd remark at the bar, an expectation to continue a business conversation over drinks and dinner, an out of town meeting scheduled in a hotel suite where suddenly everyone else leaves the room, and the list goes on. (more…)

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When Leading Your, Is All About Me

When Leading You, Is All About Me

True leadership is about influencing others to achieve common goals. But when leaders place too great a focus on their own self-concept, their status and their personal goals, this self-absorption is generally driven by feelings of insecurity or superiority. These feelings drive behaviors at two opposite ends of the spectrum, and stifle the growth and development of the team and organization. Let’s look at examples of each.

Insecure Leadership

Chris is the CEO of a multinational company. As he banged his fist on the conference room table, his frustration was palpable to those in the room. Joe, the VP of Product Development had worked for Chris for a year now. He joined the firm enticed by the scope of responsibility in this VP position, and by Chris’s excitement and commitment to developing a new product line. But now, he was wondering how much longer he could endure working there. Having moved his family half-way across the country, he wanted to give it his best effort, but his natural optimism had waned sharply. (more…)

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The 3 C’s to Establishing Tone at the Top

The 3 C’s to Establishing Tone at the Top

Michael left the office early for once. He was on his way home to celebrate the position he had just accepted at a new company. After 25 years of hard work and great personal sacrifice, he finally got the VP position he felt he deserved. He had more than enough experience to step into the role and produce solid wins for his new employer. Everything was moving along smoothly until that night when he got the call from the executive recruiter. There was a problem with background check they just completed. They couldn’t find record of him having completed his MBA. He recognized that when he presented his credentials, he neglected to mention that he was two classes short of graduation, but he felt that his vast experience more than made up for that. Unfortunately for him, his new employer disagreed. The offer was withdrawn, not because he lacked the degree, but because he hadn’t come clean about it.

Joan was celebrating for a different reason. Her team exceeded their stretch sales target for the fiscal year, a herculean effort on the part of everyone. Her leadership, strategic planning, and ability to pull the group together to find innovative approaches to problems had paid off. This news would be well received by investors and provide her and the team with a significant bonus opportunity. The president called and asked her to stop by his office. As she walked down the hall to see him, she imagined his congratulatory words. She might even get a promotion! But when she opened the door and saw a somber look on his face, and the HR VP already present, she knew the message was going to be very different. Someone had reported a few irregularities in Joan’s sales tactics. She had simply taken a bit of interpretive license in several guidelines, just a gray area that didn’t hurt anyone. But the president didn’t see it as a minor issue. And he dismissed her on the spot for her lack of integrity. (more…)

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EMPATHETIC LEADERSHIP: Becoming a Leader Who Cares

EMPATHETIC LEADERSHIP: Becoming a Leader Who Cares

I recently had an opportunity to interact with a variety of people in a service based organization for a prolonged period of time. The nature of these interactions was often stressful for myself and those around me.

Performance of their job duties required a high level of quality control and process focus. To break the tension, I occasionally joked with them that they needed to avoid making any errors because it would require them to complete too much paperwork.

But after a while, I began to realize that despite the pressure of their roles, most of them displayed a remarkable level of empathy. They didn’t simply act like they cared about their client population, they really did seem to understand, and they actively advocated for them. It struck me that many of these individuals are not only in roles that are appropriately aligned with their giftedness, but that they are part of an organization that genuinely cares about their work. This led me to think about the culture and the “feel” in many other organizations; and to wonder how employees, clients and other stakeholders experience them in the context of empathy. (more…)

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Heart Over Head: The Importance of Emotional Leadership

Heart Over Head: The Importance of Emotional Leadership

The ability to understand and manage one’s own emotions, and to recognize and influence others’ emotions, is a critical leadership skill. It can make the difference between marginal accomplishment of a goal, and engaging the hearts and minds of team members to uncover innovative and game changing solutions that exceed expectations.

Emotions represent the Heart in the Head + Hands + Heart equation of leadership. It’s where leaders demonstrate that they care about and can connect with others. The emotions of individuals can either activate and motivate the team, or move them to disassociate from the goal and passively comply. Leaders who engage the capabilities and skillsets (hands), and intellect (heads) of their team; but fail to engage their minds and emotions (hearts) will find that there’s a missing link to maximize performance.

Imagine that you’re leading an organization in transition. The current state is unworkable, and you have a plan and vision for the future, but it will require radical change. You know it is essential to communicate the need for and plan to change (head), the requirements for change (hands), and gain supportfor the change (heart). To effectively do this it’s helpful to understand employee emotions (fear, excitement, uncertainty, confusion, distrust?) and address each one to effectively encourage, motivate and inspire the team. (more…)

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Who Owns You?

Who Owns You?

CEOs and individuals in business leadership roles are frequently confronted with the dichotomy of making decisions to ensure the long term health of their companies, while maximizing short term profits. Their management roles compel them to lead the organization as if they are owners, but in reality, these organizations are owned by and at the mercy of investors and customers who determine the value of their products and services.

In a recent survey conducted by Fortune Magazine, 77% of CEOs said it would be easier to manage their companies if they were private¹. This feedback comes in a climate of increasing numbers of activist investors who purchase a significant amount of company stock, then proceed to make recommendations to the board and company leadership on how they should run it to increase value. To be fair, all such suggestions are not bad, and some have led to considerably positive results in the bottom line of these companies. But these CEO owners may find that their company’s mission and purpose are no longer aligned with where others want them to go.

Customers also have a powerful voice in shaping corporate strategies and decisions. Pepsi worked hard over several years to reformulate its diet cola to remove aspartame, thereby meeting the needs of people who wanted to move away from artificial sweeteners. However, many other diehard Diet Pepsi drinkers didn’t like the taste with the sucralose replacement, and complained loudly. So Pepsi recently announced that the old aspartame formula would return to the market, and they will sell both versions to meet the needs of all those customers. Oh, and did I mention that their sales volume slumped more than 10% during one of the quarters that the aspartame formula was off the market?
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An Abundance Mindset

An Abundance Mindset

In Peter Diamandis’ book, Abundance, he tells the story of the discovery of aluminum. According to the tale, around 2,000 years ago, a goldsmith brought an unusual dinner plate to the court of the Emperor Tiberius. It was made from a shiny, lightweight, bright new metal that was the color of silver. The goldsmith said that he had used a secret formula to extract this new metal from clay. Tiberius was very interested in it because he had a massive amount of gold and silver as a result of his many conquests across Europe. He believed that if this goldsmith helped others to extract this rare new metal from mere clay, it could substantially decrease the value of his fortune. Rather than risk that happening, he had the goldsmith beheaded.

Aluminum did not reappear until around 1825 when once again, a complex process for extracting the metal was discovered. Since then, technology has improved the process so much that the price has been drastically reduced and it is easily available. You see, aluminum itself isn’t rare; it’s the third most plentiful element on earth and represents 8.3% of the weight of the world. There’s an abundance of aluminum, but it was initially scarce due to the difficulty in accessing it.

Abundance Vs. Scarcity

The Emperor Tiberius had a scarcity mindset. He feared loss of position and power from this precious new metal that he knew little about. Individuals with a scarcity mindset focus on lack and insufficiency and therefore make decisions based on what’s best for themselves, even at the expense of others.


Had he known the abundance of aluminum as compared to gold (all the gold that has ever been mined would only fill about one-third of the Washington Monument), he might have made a different decision, and somehow harnessed the power of aluminum for his benefit. Individuals with an abundance mindset focus on having an extremely plentiful supply, more than enough to go around.

This mindset of abundance versus scarcity plays out in other ways in our lives. As we face challenges and opportunities in our work, our mindset will dictate the approach we take and impact the results we achieve. It will dictate whether we are inclusive in our approach to problems in a way that invites cross-functional perspectives, and solicits inputs from others who may not normally be involved in particular issues. Abundance thinking invites new ideas and possibilities. It provides a foundation for innovation and creativity based on a positive outlook for the future; and is the basis for solving many of the difficulties we face today. This mindset drives our behaviors.

WeWork

A modern day example of behaviors that support an abundance mindset is WeWork, a four year old company that provides co-working office space, primarily targeted at startups and younger companies who want (and need) heavy interaction. They lease large blocks of office space and subdivide it into smaller parcels; then charge monthly memberships to businesses who want to work, network and share ideas in a collaborative environment. All office services are provided and planned activities enable them to pitch ideas, gain business from one another, and share advice. The founders, Adam Neumann and Miguel McKelvey, each grew up in communal living (in Israel and Eugene, OR respectively) and thus saw the value of a shared and collaborative environment.

With 31 locations, 15,000+ members and estimated gross earnings of $150 million this year, they have a current valuation of $1.5 billion, with plans to grow 3 to 4 times that size over the next year. In short, there’s a heavy demand (and a waiting list) for this type of working environment. And the companies that rent this space recognize that collaborating and sharing increases their value.

Your Abundance

As we consider our U.S. Thanksgiving celebrations over the past week, hopefully this has been a time of reflecting on the abundance in our lives. It also provides an opportunity to enhance our perspective on where we exhibit abundance or scarcity in our mindset and behaviors. It’s not simply about accumulation of financial reserves, friends, or material goods. It’s the way we approach life and behave.

Abundance is driven by a mindset of considering future possibilities.

       Scarcity is driven by mindset of complacency with the current state.

Abundance suggests sharing because there will always be enough to go around.

       Scarcity suggests hoarding what you have.

Abundance mindsets look for creative opportunities to integrate with the work of others.

       Scarcity mindsets believe there is little opportunity for improvement on their work.

Abundance thinkers focus on adding value to others first, and thus add value to themselves.

       Scarcity thinkers focus on promoting oneself first, and thus overlook the value of others.

So be abundant in your mindset.

 

References:

Abundance: The Future is Better Than You Think by Peter Diamandis and Steven Kotler. www.Abundancethebook.com

Read the story of WeWork in Forbes Magazine here.

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The Giving Challenge

The Giving Challenge

What would you do with $4.5 billion? Most people would start with a list of how they’d invest it and what they’d purchase.  But John and Laura Arnold have decided to give it away. John began his career as a successful natural gas trader at Enron. He left before it went bankrupt, and founded a hedge fund. He’s known as an introvert, very smart and low key, but diligent in his research of every detail around his oil investments. His ability to correctly anticipate gas and commodities prices paid off handsomely so that in October 2012, a few years shy of age 40, he closed his fund and retired.

He and Laura, a Yale grad and former corporate attorney, then focused their energy on the John and Laura Arnold Foundation, with the vision of giving money where it can produce the most good. For example, they’re funding projects that could make a difference in criminal justice sentencing guidelines, or how our bodies process food which could impact how obesity is treated.

The Arnold’s know that some of their projects will fail, but they’re betting on the upside risk that some will be a big success and will positively impact society.  Young Man with money in one hand outstretched to give it away, and money in the other handTheir style of “high impact philanthropy” is increasing among the super wealthy. Rather than simply writing a check to the many existing worthy causes, they’re looking for opportunities to fund social initiatives, eradicate societal ills and solve vexing problems. They want their money to have a long term effect.

They also don’t believe in “dynastic wealth”, or giving the money to their three children, because they feel it’s important for them to learn to create wealth for themselves. They’ve seen too many examples of children who’ve made poor decisions with such an inheritance, and don’t want theirs to feel entitled. John and Laura also think it’s a mistake to believe that having more money makes children happier or more productive. They share the perspective of other billionaires like Warren Buffett that there’s no value in gifting large sums of money to their kids.


While most of us can’t directly relate to building this level of wealth, much less giving it away, their story raises some questions that we can relate to.

  • Are you making money for what you can do with it, or for how you can help others? Even while the Arnolds were massing their fortune, they were talking to others about causes that they could fund. So as you’re making money are you thinking and talking about who you can help, or just what can you buy? Are you looking for opportunities to help others? Are you looking for meaningful causes that can benefit from your support?
  •  Do you believe your giving can make a difference in the lives of others? Maybe you don’t have “high impact” funds, but low impact is better than no impact.  If you’re able to help only one person and make a difference in their life, then it’s a worthwhile effort. You can pay it forward.
  •  Are you giving a gift that keeps on giving? Yes, there are times when many people need a “fish”, but at the same time they need someone to “teach them to fish”. So will your gift help better a life or a situation long term?
  •  Are you taking a risk with your giving? Philanthropists know that the organizations they give to won’t always be successful in their mission. There are risks involved, and the greater and more game changing the potential impact, the greater the potential risk. But sometimes those are the causes that need benefactors the most.
  • Do you investigate the credibility and effectiveness of the organizations that receive your money? In spite of the risks associated with various social initiatives, you should still scrutinize the organizations that receive your hard earned funds with the same degree of detail that you would scrutinize a potential investment decision. You do have a responsibility to ensure that you properly evaluate their track record of accomplishing their goals, and reaching the target market.
  •  Is your giving reactive or proactive? Requests for donations come from many sources.  There are appeals for support from robocalls during the dinner hour, panhandlers on the street, co-workers’ fundraising initiatives, church building drives, political campaigns, financially strapped friends, and educational institutions.  Many of these entreaties are for worthy causes, but every worthy cause isn’t the right cause for you. You are chief steward of your resources, and it’s important to proactively determine your giving priorities, and the circumstances under which you’ll respond to such requests instead of letting someone else determine them for you. This will provide the framework for you to appropriately respond when the time comes.

So if you don’t have $4.5 billion, let’s start a little smaller.  What would you do with $450, or $4,500 or $45,000? What are your giving priorities? What organizations would you allocate it to? How would you use it to make an impact in the world around you? Spend some time pondering this, and as you do so, you’ll begin to find more meaning in your giving. You can make a difference at whatever level you are…..just give.

Source articles from WSJ.com and  ChristianPost.com

 

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