Guiding Leaders Through ConFlict

Think of a recent situation in your professional role where you had a significantly different perspective or decision on a topic, compared to your colleagues. Once you realized your opinions diverged, did you launch head-on into convincing others that your position was the best one? Did you take time to listen to their point of view? Did you try to collaborate on a solution? Or did you avoid facing the differences and hope the whole issue would go away or subside on its own? (more…)