When Leaders Clash: Restoring Trust at the Top

In every organization I advise, whether mid-market companies, universities, or foundations, I observe how the C-suite handles conflict as one indicator of their performance as a team.

Conflict between leaders is normal. It’s essentially friction, and friction can be productive. Debating the merits of different strategies can lead to better decisions and help the team understand the pros and cons of each approach. (more…)