AI Needs EI: It’s About the People
AI Needs EI: It’s About the People
In November of 2022 when OpenAI launched ChatGPT (Chat Generative Pre-Trained Transformer), a technology that lets users ask questions and receive humanlike responses, many early adopters and influencers were quick to try it out and use it in their work.
When it comes to technology, I’m one of those middle-majority adopters. I want others to check it out and work out all the bugs before I get into it. So, I just recently put it to the test, spurred on by a colleague who described how it was helpful to him.
I’d been working on projects for several clients over the past few days, and in addition to researching and developing my own material, I entered various commands to see what it produced. The results were amazing! (more…)
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Recently I sat down and opened a book to read with two young children. They selected a picture book where they needed to find hidden objects on different themes. In some of the pictures, I was the first to find the hidden object and I quietly waited for them to peer at the page and point it out. But at other times, they found it first. I was momentarily surprised because as an adult, I thought based on my expertise and perspective I would “see” it first. It made me realize we had different views on the picture based on our frame of reference and the things we were used to visualizing. Our preconceptions were also different as they also pointed out creative objects and ideas in the picture that I never would have noticed.
Pat arrived at the office early. She hadn’t slept well the night before because she was wrestling with an important decision that needed to be made in her Executive Committee meeting that morning. They had been evaluating the development and launch of a new product for the past six months. Today they needed to make a final decision on whether they were going to move forward. The discussions had been thorough yet difficult with wide ranging opinions on what they should do. There was significant risk associated with the launch, but the potential reward could be a greatly improved market share. As CEO, she needed everyone to make a full commitment to the decision, and while the objective analysis appeared to lead the team to adopt it, a number of other issues had arisen, and there was a LOT of debate.