Leaders are Bakers! It’s All About the Yeast.
Leaders are Bakers! It’s All About the Yeast.
My baking skills are marginal at best. I can follow a recipe to bake a loaf of bread, but if it doesn’t rise properly, I likely won’t understand why. Skilled bakers on the other hand know the secret to preparing a fully risen and delicious loaf of bread. They recognize the importance of a small but powerful ingredient…yeast. And they can perform consistently by making loaves that look and taste identical, time after time.
As a leavening agent, yeast makes bread rise and adds taste and color. It is simply a fungus that loves eating sugar. (Don’t we all?) The yeast mellows and conditions the gluten in the dough so that it will evenly absorb the increasing gases and hold them in the mixture as it’s kneaded. This expands the volume of the bread, making it rise; and improves the flavor, texture, grain, color and eating quality. But for maximum effectiveness, it needs to be stored at the proper temperature and humidity. And when making the bread, the water must be warm when yeast is dissolved, and the other ingredients cannot be too cold. (more…)
Many years ago, when I was newly appointed as the leader of a large team, I met with them to introduce myself and to learn more about them. And I shared an analogy that continues to ring true in my mind today; that we’re an orchestra and I was their conductor.
Communication is simultaneously one of the most simple and complex activities we engage in as humans. Two or more people can talk about a topic and completely understand each other in one moment, and in the next moment recognize a disconnect has occurred. Colleagues who have trusting relationships will typically recognize this more quickly and get back on track. But often in organizations, leaders with contrasting priorities will continue to move forward without recognizing the growing divide between their work and that of their associates. They focus more on talking than listening. And failure to listen to colleagues ultimately impacts organizational productivity and profitability. 
Several months ago, in mid-July, I noticed an untimely phenomenon in our backyard. A tree that towered high above our two-story home began dropping brown, dead leaves. And while the annual cycle of falling leaves wasn’t uncommon, we were used to it happening in October and November instead.
Recently I sat down and opened a book to read with two young children. They selected a picture book where they needed to find hidden objects on different themes. In some of the pictures, I was the first to find the hidden object and I quietly waited for them to peer at the page and point it out. But at other times, they found it first. I was momentarily surprised because as an adult, I thought based on my expertise and perspective I would “see” it first. It made me realize we had different views on the picture based on our frame of reference and the things we were used to visualizing. Our preconceptions were also different as they also pointed out creative objects and ideas in the picture that I never would have noticed.
This is not about team members complaining.
Breaking News! On June 6th the PGA Tour and Saudi backed LIV Golf announced an agreement to merge. For anyone whose head may have been buried in a sand trap, this was a stunning announcement of an alliance between the decades-old organizer of golf in the U.S. and North America, and the year-old start up that paid hundreds of millions of dollars to woo big name pro golfers to defect from the PGA.
By now many of us have seen the recent viral video of a CEO in Michigan whose response to an employee’s question during a virtual all employee meeting, was recorded and posted on social media.
One of the many shifts that resulted from the pandemic was normalization of people seeking therapy. The sudden and awkward adjustments to daily life increased the number of people admitting their need for help, and sharing with others that they were doing it. Companies expanded their employee assistance program benefits to include better options for counseling services and more employees took advantage of this. Everyone became more attentive to the need for improving emotional health and interpersonal relationships, connecting with purpose, and learning to invest in their personal growth.
I recently returned from a seven-day vacation cruising the Caribbean with 2200 of my closest friends (well four really). The entire ship was filled with opportunities to listen to smooth jazz music all day long and into the wee hours of the morning. There were multiple performers and musicians, many of whom were regulars on this annual (except for a 3-year COVID break) cruise. And while some guests like me were first timers, many had “frequent flyer” status with 10 to 20 jazz themed cruises under their belts. They knew what to expect and savored every moment of it.